Privacy Policy

EduFeed24 is committed to protecting the privacy and personal information of its users in accordance with the Protection of Personal Information Act (POPIA). This Privacy Policy outlines how we collect, use, store, and protect personal information.

1. Definitions

• EduFeed24: Refers to our platform offering educational resources, guides, and services to South African educators and stakeholders.
• Personal Information: Includes but is not limited to a user’s name, contact details, and payment information as defined under POPIA.
• User: Any individual accessing EduFeed24’s website, services, or content.
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2. Personal Information We Collect

EduFeed24 collects the following types of personal information:

1. Contact Information: Name, email address, phone number, and postal address.
2. Payment Information: Billing details required for subscriptions, purchases, or donations.
3. Usage Data: IP address, browser type, and interactions with EduFeed24’s website or services.
4. Educational Information: Voluntarily submitted details such as school affiliations or professional qualifications.
5. How We Use Personal Information

EduFeed24 uses collected information to:

1. Provide and personalise services, including access to resources, webinars, and toolkits.
2. Process payments and manage subscriptions.
3. Communicate updates, newsletters, and marketing offers (with user consent).
4. Improve the website experience through analytics and user feedback.
5. Ensure compliance with legal and regulatory requirements.
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7. Lawful Basis for Processing

EduFeed24 processes personal information under the following lawful conditions as specified by POPIA:

1. Consent: Users provide consent by agreeing to this Privacy Policy when accessing EduFeed24 services.
2. Legal Obligation: Compliance with legal requirements, such as tax laws.
3. Legitimate Interest: Enhancing the user experience and ensuring service efficiency.
4. Sharing of Personal Information

EduFeed24 does not sell or rent personal information to third parties. However, we may share information in the following circumstances:

1. Service Providers: With trusted partners who assist in payment processing, email delivery, or analytics, ensuring compliance with data protection laws.
2. Legal Obligations: When required by law or to protect EduFeed24’s rights or safety.
3. Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the new entity.
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5. Protection of Personal Information

EduFeed24 employs robust security measures to safeguard personal information:

1. Encryption: Data is encrypted during transmission and storage.
2. Access Control: Personal information is accessible only to authorised personnel.
3. Regular Audits: Routine reviews of systems to ensure compliance with POPIA.
4. User Rights Under POPIA

Users have the following rights:

1. Access: Request details of the personal information EduFeed24 holds about them.
2. Correction: Update or correct inaccuracies in their personal information.
3. Deletion: Request the deletion of personal information, subject to legal and contractual obligations.
4. Objection: Object to the processing of personal information for direct marketing.
5. Data Portability: Request the transfer of their data to another organisation.
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7. Retention of Personal Information

EduFeed24 retains personal information for as long as necessary to:

1. Fulfil the purpose for which it was collected.
2. Comply with legal obligations.
3. Resolve disputes and enforce agreements.
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5. Cookies and Tracking

EduFeed24 uses cookies and similar technologies to:

1. Enhance user experience on the website.
2. Collect usage data for analytics.
3. Deliver personalised content and advertisements (with user consent).

Users can manage cookie preferences through their browser settings or our cookie management tool.

10. Children’s Privacy

EduFeed24 does not knowingly collect personal information from individuals under the age of 18 without parental or guardian consent.

11. Third-Party Links

EduFeed24’s website may include links to third-party websites. EduFeed24 is not responsible for the privacy practices or content of these external sites.

12. Updates to the Privacy Policy

EduFeed24 reserves the right to update this Privacy Policy to reflect changes in practices or legal requirements. Users will be notified of significant changes via email or website notices.

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

EduFeed24 Privacy Officer
Email: privacy@edufeed24.co.za